WESTFIELD, Mass.–()–Westfield Bank (the “Bank”), a wholly owned subsidiary of Westfield Financial, Inc. (NasdaqGS:WFD), is enhancing its state-of-the-art services to customers with the release of new apps for the Apple iPhone®, iPad®, iPod touch® as well as smartphones using the Android operating system. The Bank is one of the first community banks in the western Massachusetts area to offer these high-end technology services. The Bank’s leadership is committed to keeping traditional banking services while also enabling on-the-go customers convenient access to their finances using smartphone mobile devices. Additionally, the Bank has reengineered its online banking and online account opening websites, and has offered new services such as Mobile and Text Banking and Purchase Rewards, as well as a debit card rewards program.
“We strive to provide our customers with the highest levels of customer service and provide them with access to their banking services the way they choose. They have the same great people to work with in-person or by phone while also having quality technology-based options.”
The new app features an easier login to Mobile Banking and a map function for locating and getting directions to Bank branches. Customers can also view account balances and transaction history, transfer money between accounts and pay bills all from their smartphone mobile devices.
In conjunction with the new apps, the Bank is launching a marketing campaign to create an awareness of the new services. According to Kevin O’Connor, Vice President of Retail Banking and Marketing, “We strive to provide our customers with the highest levels of customer service and provide them with access to their banking services the way they choose. They have the same great people to work with in-person or by phone while also having quality technology-based options.”
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The Westfield Bank Mobile Banking iPhone®, iPad® and iPod touch® compatible apps are available from the Apple App Store, and the Android compatible app is available from the Google Play Store.
About Westfield Financial and Westfield Bank
Westfield Financial, Inc. is a Massachusetts-chartered stock holding company and the parent company of Westfield Bank, Elm Street Securities Corporation, WFD Securities, Inc. and WB Real Estate Holdings, LLC. Westfield Financial and its subsidiaries are headquartered in Westfield, Massachusetts and operates through 12 banking offices in Agawam, East Longmeadow, Feeding Hills, Holyoke, Southwick, Springfield, West Springfield and Westfield, Massachusetts.
Westfield Bank is a full-service community bank offering the products, services and conveniences of a big bank in a local and personalized way. Westfield Bank is able to meet the needs of retail banking customers from childhood to retirement, and business customers small and large. Westfield Bank is accessible 24-7 online at www.westfieldbank.com.
